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Home > VoIP Solutions

VoIP Solutions - OPEN IP PBX Vs. TRADIONAL PBX SYSTEMS


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ASTERISK PBX

APCN IP PBX Solutions

APCN can configure and deliver a custom IP PBX with the business-class features you need for a lot less than proprietary solutions.

APCN can provide your with a business-class IP PBX systems with a rich set of PBX features including Auto-Attendant, Direct Inward Dialling, Call Conferencing, Agent Queuing, and Voice Mail for less than you expect.

Some of the many advantages of IP PBX systems:

  • open standards means a wide range of business-class phone sets are supported without being locked-in to a single vendor now or in the future
  • business-class features with extensibility and flexibility that cannot be achieved with traditional switching products
  • fast delivery (most components are kept in stock -- custom PBX systems have been delivered 48 hours after order)
  • lower costs than traditional alternatives (IP PBX systems for between $100 and $500 per extension whereas typical PBX systems can run between $500 to $1000 per extension)

Open Source IP PBX vs Tradition PBX

Comparing the flexibility, extensibility, and power of an Open Source VoIP Solution with a traditional PBX is somewhat akin to comparing a personal computer with a calculator. Traditional PBXes do what they do very well -- but that is all that they do. In contrast, an Open Source VoIP Solution is a very malleable tool that can address a wide range of needs:

  • Standard PBX functionality such
    • call forward (busy, no answer, unconditional)
    • caller ID
    • call transfer (announced and blind)
    • three-way calling
    • visual call waiting
    • do not disturb
    • music on hold, music on transfer
    • call parking
    • call pickup
    • Direct Inward Dialling (DID)
    • multiple call appearances
    • speed dial
    • group call pickup
  • Advanced PBX functions such as:
    • automated attendant with multiple menu levels, time-of-day changes, and staff directory
    • DISA with multiple passwords and detailed accounting
    • dial-by-name office directory
    • phrase editor
    • voice mail with message waiting indicator
    • find me/follow me
    • multiple extension ring
    • remote (off-premise) extensions
    • flexible/dynamic dial plans
    • conference rooms with up to fifty participants
    • Automatic Call Distribution (ACD, aka Agent Call Queueing)
  • Interactive Voice Response (IVR) and Computer/Telephony Integration (CTI) functions such as:
    • database query/update through touch-tone phones (e.g. data collection, book renewal, time clock, polling, etc. by telephone)
    • intelligent call screening (e.g. those with technical support contracts forwarded to on-call technician)

If you have a telephony problem, please ask us how an Open Source approach can deliver unprecedented functionality for an unbelievable price.

APCN PBX Solutions

APCN can help you take advantage of the power and efficiency of Open Source IP PBX technology in several ways:

  • We can deliver a turn-key pre-configured Asterisk system for a fraction of the cost of a comparable tradition PBX system.
  • We can install and configure Asterisk on your own server
  • We can provide consulting to assist you with any aspect of your Asterisk installation and configuration

Contact us today for a proposal based on your specific requirements! Even if we can't earn your business we can help you get a better deal from your other suppliers. Show them our proposal and ask them to justify their price!

 

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